IMF Contact Information
Member Services: 202.212.6400
Toll-free (U.S., Canada, Mexico): .800.923.7328
Email: memberservices@BFSFCU.org
Website: BFSFCU.org
Email: publications@IMF.org
Telephone: 202.623.7430
Website: IMF.org/external/publications
Address: 1250 New Hampshire Ave., NW
Email: reservations@Concordia.com
Telephone: 202.557.2000
Website: theconcordia.com
Location: HQ1 Orange Level, Rm. 7000
Telephone: 202.623.6559
Email: fitness@IMF.org
Scheduling Website: mindbodyonline.com
Website: retireeportal.IMF.org
Telephone: 202.623.4944
Registration Email: FINIRP@IMF.org
Registration Telephone: 202.623.4944
Insurance (MBP)
Telephone: 202.623.5841
Email: MBPqueries@IMF.org SRP
Benefits, Policy, Questions, and Death Notifications
Telephone: 202.623.6494
Email: SRP@IMF.org
U.S.—Aetna International (available 24/7)
Telephone: 866.258.6680
Email: AIservice@aetna.com
Website: aetnainternational.com
For escalated cases not resolved by Aetna or Cigna
Email: mbpqueries@IMF.org
International—Cigna International (available 24/7)
Telephone: 32.3.217.6966
Email: mbp.180@cigna.com
Toll-free: 800.3.217.6622
Toll-free USA: 855.473.3844
Toll-free Canada: 855.460.6836
Website: CignaHealthBenefits.com
Teladoc Website: teladoc.com/aetna
Teladoc Telephone: 1.855.Teladoc
